"Responsibility Focused Leadership has provided valuable tools to encourage positive and mutually respectful communication between leaders and staff members.  This program has helped employees take ownership and become accountable in problem solving.  This is the key to helping staff members become more successful."

- James, President and CEO

"RFL provided our organization with a consistent framework and method of communication related to handling the challenging moments we deal with every day.  It also has helped increase morale and is a contributing reason why turnover is down 18% in the past year." 

Human Resource Manager

"It makes corrective action with employees simple and effective. The employee sees their responsibility in their actions.  Hard to council employees are neutralized with easy techniques and bring the conversations back to the issues at hand."
- Jeff, Nurse Manager  

"Responsibility Focused Leadership fast-paced, practical, and adaptable for use in many different settings, including work, school, and home. Each step is clearly defined and demonstrated using in role-playing examples.  Participants have many opportunities to both observe and participate in role play as a way of becoming more comfortable and practiced at using this format.  As a manager this training has helped me clearly identify expectations with an employee, where the breakdown has occurred, and gives the employee the opportunity to develop an action plan to improve outcomes.  This method of counseling has helped me confront the issues, but not feel like the 'bad guy' because the responsibility for change is on the one being counseled."

- Marcella, Nurse Educator